réflova

Privacy Policy

We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

Last updated: June 11, 2025

1. Information We Collect

Information You Provide

  • Email address (when you join our waitlist or subscribe to our newsletter)
  • Name (optional, when provided during signup)
  • Any information you provide when contacting us

Information We Collect Automatically

  • Website usage data (pages visited, time spent, click patterns)
  • Device information (browser type, operating system, IP address)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Provide our services: Send you weekly strategic insights and platform updates
  • Communication: Respond to your inquiries and provide customer support
  • Platform development: Notify you when our platform launches and provide early access
  • Improve our services: Analyze website usage to enhance user experience
  • Legal compliance: Meet our legal obligations and protect our rights

3. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:

  • Service providers: With trusted third-party services that help us operate our business (email delivery, analytics)
  • Legal requirements: When required by law or to protect our rights and safety
  • Business transfers: In connection with a merger, acquisition, or sale of our business

Our Current Service Providers:

  • ConvertKit: Email marketing and newsletter delivery
  • Vercel: Website hosting and analytics
  • Cloudflare: Security and performance optimization

4. Data Security

We implement appropriate security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure data storage with reputable service providers

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our protections.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we have about you
  • Correction: Ask us to correct or update your information
  • Deletion: Request that we delete your personal information
  • Unsubscribe: Opt out of our email communications at any time
  • Data portability: Request a copy of your data in a portable format

How to Exercise Your Rights:

To exercise any of these rights, please contact us via our contact form or use the unsubscribe link in our emails. When contacting us about privacy rights, please specify which right you'd like to exercise and provide sufficient information to verify your identity.

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and improve your experience
  • Analyze website traffic and usage patterns
  • Measure the effectiveness of our content

Types of Cookies We Use:

  • Essential cookies: Required for basic website functionality
  • Analytics cookies: Help us understand how visitors use our site
  • Marketing cookies: Used to deliver relevant content and measure campaign effectiveness

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and fulfill our commitments to you
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements

When you unsubscribe from our communications, we will remove your information from our active marketing lists but may retain some information for legal compliance purposes.

8. International Data Transfers

Our services are operated from the United States. If you are accessing our services from outside the US, please be aware that your information may be transferred to, stored, and processed in the US.

We ensure appropriate safeguards are in place for international data transfers in compliance with applicable privacy laws.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

  • Update the “Last updated“ date at the top of this policy
  • Notify you by email if the changes are significant
  • Post the updated policy on our website

Your continued use of our services after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Privacy inquiries: Use our contact form (select “Privacy & Legal” as your inquiry type)

General questions: Contact form (select “General Inquiry”)

Website: https://reflova.com

Questions About Your Privacy?

We're committed to transparency and protecting your privacy. Don't hesitate to reach out with any concerns.

Contact Privacy Team